Client Experience considers all the interactions a client has with Cambridge Partners, from the moment someone visits the website to meetings in the office and fostering the ongoing client relationship. Anja is the client’s voice in the business and makes sure that everything we do at Cambridge Partners is relevant and of value to our clients.
This could be arranging client events, surveys, making sure client-facing documents are easy to understand, and precise and informative communications. This is to ensure that you are heard and left with a positive, informed, and cared-for feeling after meeting with us, whether online or in person.
I trained initially as a secondary school teacher in Germany, teaching English, History, and German before moving to New Zealand in 2014. For over five years, I was involved in international student exchanges helping New Zealand students spend time overseas before venturing into the world of Financial Education, where I ensured everyone was prepared for the financial world ahead.
I've always been passionate about ensuring the best possible outcomes and experiences for the people around me – whether for students in a classroom, young adults venturing on their OE, or building relationships with key stakeholders and clients of Cambridge Partners.
At Cambridge Partners, I have met a group of people that deeply care about each individual's needs and values. In our ever more technology-driven, socially, and physically distant world, having someone you can trust and who cares about your needs is so important. Everyone here at Cambridge Partners has our clients at the heart of what they do, and I am pleased to be involved in supporting this.
I love music - singing in a local choir, playing the piano, clarinet, and saxophone. I also love spending time in the garden, growing all sorts of fruit, vegetables, and flowers on our little section. I'm a keen follower of the All Blacks and Crusaders and still support my German football team Bayer Leverkusen from afar. On the weekend, I appreciate a good Flat White in one of Christchurch's many cafés, going for a walk in the Botanical Gardens or mountain biking with my husband.
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