Are you interested in exploring how Cambridge Partners could help you with investing, wealth management, financial planning, or one of our specialist services?
We’re always happy to answer any questions you may have.
Open 8:30 am to 5 pm. Closed on weekends and public holidays.
Free parking available on site at
Wilson’s West End Car Park (entry via Cashel Street).
Our Cambridge Partners client parking is on level 2B and our car park numbers are number 7, 8 and 9, which are on the left-hand side just before the ramp that takes you to level 3.
Prior to entering the car park at the arms you will need to take a ticket, then bring this ticket with you and we will validate it, so when you exit the car park there will be no cost.
If you have a problem, concern or complaint about any part of our advice or service, please contact our Compliance Manager. An initial acknowledgement of receipt will be provided within 24 hours, unless outside of working hours. The Compliance Manager will then formally acknowledge the complaint within five working days, and then in good faith try to resolve the matter as per our internal complaints process.
CONTACT: Compliance Manager, Cambridge Partners Ltd, PO Box 1378, Christchurch 8140
PHONE: 03 364 9119
EMAIL: complaints@cambridgepartners.co.nz
If we cannot agree on how to resolve the issue, or you decide not to use our internal complaints scheme, you can contact the Financial Disputes Resolution Service. This service is independent and will cost you nothing, and will help us resolve any disagreements.
ADDRESS: Financial Disputes Resolution Service, Freepost 231075, PO Box 2272, Wellington 6140
TELEPHONE: 0508 337 337
EMAIL: enquiries@fdrs.org.nz
