cambridge partners disclosure statement
What sets us apart?
Cambridge Partners is one of New Zealand’s largest independent investment financial advisory and wealth management practices. We have offices in Christchurch and Auckland – servicing clients throughout the country.
Our team of experienced advisers build and manage customised investment portfolios for clients and further support them through expert financial planning and other specialist services.
We are both a goals-based and values-based organisation. Our advisers seek to understand what is truly important to each of our clients and provide the highly personalised financial advice and best-fit investment strategies that will ensure success for them and their families. Our aim is always to develop trusted, long-term partnerships. We support and empower clients through new aspirations, changing circumstances and all of life’s transitions.
Before we get started
As professional advisers, there is important information you need to know before we can provide you with the information on the advice we offer.
Cambridge Partners Limited (FSP26104) is a Financial Advice Provider holding a license issued by the Financial Markets Authority (FMA) to provide financial advice.
Office contact details
Level 5, 62 Worcester Street, Christchurch 8013 (Head Office)
Spratt Financial Centre, 3 Morton Street, Auckland Central, Auckland 1010 (Auckland Office)
Phone: 03 364 9119
Nature and scope of engagement
We can provide advice on the following areas:
- Investment Advice and Planning (including strategic asset allocation, investment recommendations, and cash management)
- Retirement Planning and KiwiSaver
- Class Discretionary Investment Management Services (DIMS)
- Investment Advice and Planning for US Citizens
- Investment Advice and Planning for expats and migrants
How we operate
Cambridge Partners, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services. relating to how we give advice.
We are required to:
- give priority to your interests by taking all reasonable steps to make sure our interests do not materially influence our advice
- exercise care, diligence, and skill in providing you with advice
- meet standards of competence, knowledge, and skill, set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)
- meet standards of ethical behaviour, conduct, and client care, set by the Code of Professional Conduct for Financial Advice Services (these are designed to ensure we treat you as we should and give you suitable advice)
Fees or expenses
We do not charge for an initial meeting where we get to know you.
Any fee charged to you subsequently will depend on the nature and scope of the advice or service we provide. We will discuss and agree on the actual fees with you before we proceed and explain how they are payable.
The following section outlines the types of fees that may apply:
- The fees charged for our initial advice and ongoing services may be based on a combination of a set dollar amount or a percentage-based fee.
- Typically, the cost of the initial plan will range between $1,000 and $5,000 (plus GST). For complex planning work such as advice to US Citizens, the cost of the initial plan may range between $3,000 and $8,000 (plus GST). Actual billing rates will vary depending on the type and nature of the work involved. A quotation will be provided to you for approval before the services are provided. The quotation will specify the payment terms.
- If you decide to engage Cambridge Partners on an ongoing basis to manage investments on your behalf after receiving our initial planning advice, we will charge a monthly fee for providing this service. This fee will be disclosed in writing and calculated based on the percentage of the funds under management (FUM) on a sliding scale. Fees will include the cost of a portfolio administration system run by the Custodian. Depending on the investments selected, there may also be investment management fees (charged by the product provider), and transaction (buy and sell) costs paid to the broker which will vary depending upon the security being traded and the exchange they are traded on. This information will be detailed when the advice is provided.
We offer KiwiSaver Advised Solution options with a Cambridge Partners adviser fee of 0.40% pa (plus GST) and underlying KiwiSaver provider fees. All fees will be confirmed, along with an indication of the cost, when the advice is provided.
Any commission, brokerage, or other forms of payment payable to us from making investment recommendations is fully rebated to clients.
However for services in relation to some legacy insurance savings and investment products, the product provider may pay commission to us to fund the ongoing servicing cost of the product. Your adviser will provide you with the specifics if this situation applies to you.
Conflicts of interest and incentives
We take any perceived or real conflicts of interest very seriously and have a Conflicts of Interest Policy for dealing with such issues whereby we avoid, disclose, and/or manage conflicts to ensure at all times we place our client’s interests above our own. All of our advisers undertake annual training regarding recognising and managing conflicts of interest.
Our advisers are all remunerated by salary and a discretionary bonus. The discretionary bonus is based on a number of metrics set at the start of each financial year, including achieving client service levels, compliance obligations and new business. Cambridge Partners receives all adviser and planning fees disclosed.
Cambridge Partners regularly reviews existing and potential conflicts to ensure they do not impact our independence or advice.
Some of our advisers are shareholders in Cambridge Partners and may receive dividends as and when declared. Your adviser will confirm if this is applicable in their situation.
One of our advisers has a conflict of interest concerning the provision of UK pension services due to a directorship and shareholding in i-Select. This is managed by not participating in any discussions, negotiations, or decisions relating to the selection of product providers.
Consilium NZ Limited (Consilium) Conflict of Interest:
Consilium has a shareholding in Cambridge Partners and provides investment research and monitoring services to Cambridge Partners. As a shareholder, Consilium will benefit from adviser and planning fees paid by you.
Consilium may benefit from other fees paid by you, and where this applies, this will be disclosed to you:
- We may recommend some investment products Consilium offers, such as Synergy and the KiwiWRAP KiwiSaver Scheme. Consilium cannot place restrictions on the product providers we use.
- FNZ Custodians Limited (FNZ) is one of the independent custodians we use. We access this custodian service via Consilium Wrap, a wrap platform provided by Consilium. Consilium will benefit from fees for the use of this custodial platform. The custodial platform provider will be disclosed to you. Consilium cannot place restrictions on the custodian providers we use.
Some of our advisers are shareholders in Consilium. Your adviser will disclose this if this is applicable in their situation.
Negotiations with Consilium are conducted on an arm’s length basis by excluding conflicted directors and shareholders from the negotiation process and recusing them from all votes giving rise to the conflict of interest.
Complaints handling and dispute resolution
If you have a problem, concern, or complaint about any part of our advice or service, please contact your adviser in the first instance. Alternatively you can put your complaint in writing to our Compliance Manager. An initial acknowledgement of receipt will be provided within 24 hours, unless outside of working hours. The Compliance Manager will then formally acknowledge the complaint within five working days, and then in good faith, try to resolve the matter as per our internal complaints process.
Contact: Compliance Manager, Cambridge Partners Ltd, PO Box 1378, Christchurch 8140
Phone: 03 364 9119
If the complaint is not resolved to your satisfaction, using our internal process, you can access a free and independent resolution company, Financial Disputes Resolution Service, which will help with investigating or resolving your complaint.
Address: Financial Disputes Resolution Service, Freepost 231075, PO Box 2272, Wellington 6140
Phone: 0508 337 337
We welcome any questions or queries you have in relation to this information but more importantly, we look forward to working with you.